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Regional FlagBanned for botting?!Source
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Lani.1429
Target Source
#1 -

Please someone help i just woke up and my account has been permantly suspended. I don’t know what to do, please help.


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ArenaNet Poster
Target Source
#7 -

Hello everyone.

Thanks, folks, for the contributions. We understand your frustration but rest assured that Customer Support will restore your accounts once they have seen you were not effectively botting; this should not take long but each ban is checked manually because we suspect there are actual bots complaining about bans they received.

Thanks for your patience and understanding.