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Regional Flagwhy my account blocked?Source
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Pathos.5043
Target Source
#1 -

I’m really annoyed
because my account was suspended.
I’ve never Exploit illegal programs or bugs while playing a game never!
But my account access was blocked.
So I’ve been send e-mail, but can turn only one answer.
Answer it macro.
I bought this game . and played just fun.
I live abroad and the vpn to enjoy this game, as far
I Like the game itself, but your operating really stupid.
so I’m very annoyed , if You dont restore my account today, i will refund this game.
and I will talk to this problem with other people who suffering this.


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ArenaNet Poster
Target Source
#2 -

Hello Pathos.

I am taking by your message that you were banned for botting; this is currently happening to a number of players and Customer Support are helping them and restoring their accounts.

If your account is terminated for botting, contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Generally you will be helped very quickly (the average is well under 24 hours) but if you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

Thanks!