I currently attend uneveristy , and i’m constantly playing guild wars 2 mostly on my free time in uni or at home.
I decided to install my guild wars 2 on laptop and got it in my car , long story short some idiot decided to leave his ciggarete right on the back couch , came back 4 hours after class found my car whole seat burned out and nearly the front seats too.
My guild wars 2 game box was totally burned as well as the CD totally un usable anymore.
Aswell as my Android phone + wallet +project work.
Now this is where it even gets worse.
I’m moving to another country perm in nearly a month , i still can login my gw2 account without an authenitcator.
Now , this is where i’m pulling my hair out.
I cannot disable the authenticatior cause well , my phone is a piece of burned metal now.
The game box containing the serial code is dust.
And im moving in a month which means it’s like a death countdown till the end (hopefully not) of my gw2 account.
P.S : I have a twilight.
Is there ANY information i can give , extensively to support to recover this incident and get back my serial code.
I contacted the retailer over here , and he cannot help me AT ALL. I currently study in Kuwait , and to say the least the PC shops are not as professorial as the ones in the US or CA etc+
Arenanet , please help.
800+ hours into the game and a legendary , and i don’t want to end it like this.
Sorry for wall of text , but im seriously , seriously upset.
I have removed the authenticator from the “firstname.lastname@example.org” Guild Wars 2 game account.
For instructions on how to re-activate this feature on the account, as well as other information about two-factor authentication, read the article at the following link:
Title: Guild Wars 2 Two-Factor Authentication
For once in a LONG LONG LONG time , i am very happy with a company’s support. They have been absolutely fantastic and straight forward. Thank you a million times Arenanet!