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Regional FlagEmail not recievedSource
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#1 -

So do I even receive an email why you guys recon my account is terminated and how do u track ur ticket if u guys just auto terminate me account

ArenaNet Poster
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#3 -

Hello everyone.

Shadowdameon, the procedure to follow is the one Jonathan points out: you need to contact Customer Support here and provide them with as many details as possible about your incidence so they can help you. If the ticket goes unanswered for three days, please, post your reference number in the following thread.