In game store Ripped me off ! - ArenaNet Tracker

Kevinanderson.1835

- Raw URL:
- Forum URL:
- HTML URL:
- Forum Quote:
- Share on Twitter
- Share on Facebook

#1 - 2012/11/14 10:13:28 AM

I purchased the Witches outfit and never recieved the items even though the gems were taken from my account. can i please have a refund ?

Jeffrey Vaughn

ArenaNet Poster

- Raw URL:
- Forum URL:
- HTML URL:
- Forum Quote:
- Share on Twitter
- Share on Facebook

#2 - 2012/11/14 10:22:46 AM

Make sure there’s room in your inbox to receive new mail. It will only hold about 10 letters at a time, if it’s full no new mail will appear.

Jeffrey Vaughn

ArenaNet Poster

- Raw URL:
- Forum URL:
- HTML URL:
- Forum Quote:
- Share on Twitter
- Share on Facebook

#4 - 2012/11/14 12:00:43 PM

10 total from any source.

Gaile Gray

ArenaNet Poster

- Raw URL:
- Forum URL:
- HTML URL:
- Forum Quote:
- Share on Twitter
- Share on Facebook

#8 - 2012/11/14 01:44:33 PM

Back a few weeks ago, we found that completely emptying a mailbox helped with non-received item issues. You should take off anything you wish to keep and completely clear the box. Thanks.