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Regional FlagAccount restoration and missing serial code adviceSource
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grandmooch.8653
Target Source
#1 -

Hi, I just had my account restored and the botting allegation overturned. I followed the instructions provided and changed my password but now have an issue with the game client telling me that I need to input a valid retail serial number error or failure to authenticate my playing privileges error.

I updated my original ticket regarding bot banning with information on this new problem. Should I stick with the original and update or create a new ticket?


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ArenaNet Poster
Target Source
#5 -

Please update your support ticket so that the team can help you. They’ll get this sorted for you.