I can’t access my “support account” because it may have been disabled. My account was wrongfully terminated yesterday and I did submit a ticket.
I wanted to update it because I didn’t know what date I had purchased my game, but after some digging up statements I finally found it: 7/29 for 79.99 CHARGE.NCSOFT.COM!
Also, I wrote Leftstanding as my account name instead of my email address… It’s new to me that emails are the new account names these days. It wasn’t like this back in the days.
Is there anyway to update my ticket? I really don’t want to delay it by sending a new ticket unless the mistakes I’ve written need to be corrected.
Edit: ticket number #121113-000216