Jump to content

  • Curse Sites
Help
Regional FlagPermanent Ban;Source
avatar
laurawesome.5216
Target Source
#1 -

Hi, my friend had his account terminated last night and he is very upset at the moment after putting 500+ hours into it and over $100 worth of real money support towards ANet.

He has a ticket which is 121115-001511 & is waiting on a reply.
Just wondering so i can assure him it’ll be ok, how long is estimated, because of the lost shores event, until he may receive a reply?
Thanks a lot.


avatar
ArenaNet Poster
Target Source
#6 -

Hi, my friend had his account terminated last night and he is very upset at the moment after putting 500+ hours into it and over $100 worth of real money support towards ANet.

He has a ticket which is 121115-001511 & is waiting on a reply.
Just wondering so i can assure him it’ll be ok, how long is estimated, because of the lost shores event, until he may receive a reply?
Thanks a lot.

Since your friend submitted a ticket today, he did exactly the right thing and the team will help him as soon as possible!