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Regional FlagQuestion on refund processSource
Target Source
#1 -

If I submit a ticket to request a refund, is my account automatically disabled? Will I still have time to log in and distribute my in-game wealth until it’s confirmed?

I’ve heard anecdotal evidence that the window for refunds is 6 months. I pre-purchased on May 22, so this is cutting a little close.

Yes, I am one of the so-called Ascended gear QQ-ers.

ArenaNet Poster
Target Source
#2 -

Please discuss refunds with the team, but the account (obviously) will be closed. I mean, it couldn’t be any other way.