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Regional FlagRequesting a refundSource
Target Source
#1 -

Good evening,

I’d like to request a refund for the following:

-Gems I have purchased,
-Hourly experience boosters purchased with the gems
-My Guild Wars 2 pre-order (purchased with my buddy’s credit card).

I was convinced to play this game on the grounds that I would not have to gear grind to optimize my character. The new patch contradicts the game’s marketed philosophy and I simply do not have the personal time to stay on a gear treadmill.

I wish Anet all the best and respect their decisions, it’s your intellectual property after all. But I would like a refund.

ArenaNet Poster
Target Source
#3 -

And you think the forums is where this happens? Of course not! Contact Support and they will help you.