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Regional FlagAccount ActivationSource
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Cool Ice.5147
Target Source
#1 -

hi GW2, i just want to reactivate my account again because i did not Log in for almost a month now because of my busy schedule..The thing is when i log in there is an error saying " Your Guild Wars 2 account has been suspended for an account issue.Please contact Support for information" .
How did it happen, i get all the serial keys to my account..i just want to retrieve my account back to play again ingame..and i already change my password still did not work to log in in the game..
What should i do? i want to play again.


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ArenaNet Poster
Target Source
#3 -

hi GW2, i just want to reactivate my account again because i did not Log in for almost a month now because of my busy schedule..The thing is when i log in there is an error saying " Your Guild Wars 2 account has been suspended for an account issue.Please contact Support for information" .
How did it happen, i get all the serial keys to my account..i just want to retrieve my account back to play again ingame..and i already change my password still did not work to log in in the game..
What should i do? i want to play again.

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page so they can clear up this issue for you. For tips on what information to provide in a ticket, please read this post.