This is my brothers account. I played a lot during the trial. I enjoyed the game. I tried to upgrade my account, but now instead of Seven Inch Compliment.4156 it has me logging into Seven Inch Compliment.4157 – my characters and the massive work I put in are GONE. I went through the registration system and was trying to see if my characters still existed. It created a duplicate account, using the same email, without my characters. There’s no longer a reason for me to purchase GW2. Good luck with your game.
Rambodacious, we encourage you to open a ticket with Customer Support, if you have not done it yet, and describe there your incidence and problem. The more details you provide about your accounts, the better they will help you.
We proceed now to close this thread.
Thanks for your understanding.