So recently I got hacked. Hacker stole some gold, deleted all characters. Anyway when I got my account back (after 2 weeks -_-) I saw that my Forum name and name shown in character select has changed to Valentas.3164. Although my friends see my old Display name in their friend list. I contacted support, so they could change my Display name to my original. And they said that they can’t change it. It’s not possible.
Here’s a question : How the hell did hacker change my account name?