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Regional FlagIs the naming policy enforced?Source
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Bizzle.3495
Target Source
#1 -

I’ve reported numerous offensive names that violate the naming policy, and weeks later I still see these people playing with the same names. How long does it take for action to be taken against a name? Should I re-report the name?


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ArenaNet Poster
Target Source
#6 -

Yes, the Naming Policy is enforced. Customer Support takes action on reports in the order that they arrive, so if they have a lot of tickets in the queue, it takes time to take action on a name violation. Sometimes the team makes a judgment call on borderline or may re-assess a decision after internal discussion.