Can some one please move things along…on the 22nd we used the support option and submitted tickets and its still not fixed/updated.
Here is what happened:
I bought 4 Guild Wars 2 games, 1 for me, 1 for my oldest son, 1 for my younger son, and one for a friend out of state. I used 2 credit cards and seems after a month of us 4 playing 2 got banned/suspended and I was refunded the money for the game. It also seems that the 2 that got banned/suspended were the 2nd purchases on each credit card. Neither one had an offensive name nor offended anyone as we mostly only team together and don’t join pugs. Can you please speed things up in getting this resolved, we just want to get back to playing the game. I know my son and friend submitted tickets on this and so did I since it involved my credit cards. My incident number is:
And i’m also sure that i’m probably not suppose to post this on the boards but hoping to get the attention of someone that can move things along abit. Thanks