I am posting on the behalf of my friend who got his account banned.
My friend got Ban for afking and the reason was that he was botting, He afk Harthi Hinterlands and he when to take a nap, when he comes back he was ban.
he submitted tickets already however no response yet
Friend Acc. Name : Zefferus.7891
Incident ticket [121128-000674] & [121128-000637]
Please look in to this, i am beginning to doubt how is the bots being filter out. Our friends were running chain events together and is in no way routine and linear like a bot. I believe the Logs will say the same
Please advise thank you