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Regional FlagHaven't recieved booster pack yet!Source
Target Source
#1 -

I began the free trial on the Friday it started, loved it so much i bought it the next day, Saturday. I purchased the hard copy of the game and everything worked fine, except I’ve never recieved my booster pack reward for buying it during the trial. I submitted a bug report in-game roughly a week ago and have recieved no response as of yet. I would like to get my goodies for buying the game.

P.s. Love this game so far!

ArenaNet Poster
Target Source
#2 -

So glad you’re enjoying the game! I have asked the team about the Booster Multipack. As far as I knew, it was offered only if you upgraded to a full game through the in-game “buy” button, and not via a store purchase. But I am checking because I want to make sure I’m clear on the offer and its fulfillment.