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Regional FlagBought hair kit from gem store. Never got it.Source
Target Source
#1 -

Mailbox wasn’t full, checked mail. Deleted any NPC mail just to make sure. Relogged, ported out of overflow to see if that was the problem.

So…am I going to still be getting this thing or did I just lose the 4g and have to buy a new one?

ArenaNet Poster
Target Source
#3 -

The kits were taking some time (occasionally a few hours) to arrive but I believe all were delivered by last evening. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page if you still have issues.