Hacked Account
I’m not sure if this is the right section for this but here goes.
So, i haven’t played GW2 in about a month… i go to log in this morning and found my password was changed… after searching for e-mails from guildwars2, i found a password reset request and follow up e-mails sent to you guys from about a week ago. These don’t appear in my inbox, the only show up if i search for emails using the search word guildwars2. Naturally, after seeing them i reset all my passwords and managed to get back online only to find my character in a fireheart rise, in a different world, 20 levels higher, with high level gear, a few extra gold, naked. Needless to say my character was obviously used for botting, but i was just wondering what happens now?
I’d be lying if i said i wanted a character reset but if my character was reported by other players for botting, i don’t want to get banned for something i didn’t do. If that means i have to forfeit the ‘botted’ loot than i’m happy to do so. Any kind of info on what i can expect to happen next would be greatly appreciated.
One last thing, after reading the e-mails sent to you from the idiot who hacked me, i have to say that i’m surprised you allowed a password reset as some of the information they supplied was clearly wrong.
I live in the UK, so when they supplied you guys with a Zip Code instead of a Post Code i thought alarm bells should have started ringing as you have all my correct details. I do appreciate the fact they didn’t manage to change the e-mail address as it made regaining access to my account all the easier but the fact they got a password reset does disappoint me.
Anyway for now, i’m just enjoying the fact i managed to get my account back and can play again haha.
EDIT*
Access has now been suspended to my account…
