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Rance.4570
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#1 -

I cant log into my account for some reason. When I went to change the password it let me type in my account name, serial code and character name but after that it said error and wouldn’t let me go any farther. This is a friends account but the ticket number is 121130-002016. Thanks for any help.


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ArenaNet Poster
Target Source
#2 -

I cant log into my account for some reason. When I went to change the password it let me type in my account name, serial code and character name but after that it said error and wouldn’t let me go any farther. This is a friends account but the ticket number is 121130-002016. Thanks for any help.

You have filed a ticket and that is the proper way to get the assistance you need. The forum is not intended as a “submit ticket/make a post” form of following up on tickets. After three days, if you still need help, you can post in the Tickets for Review thread above. Until then, please allow the team time to review and respond to your ticket.