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Gems accidentally goneSource

Alex.8103

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#1 - 2012/11/30 07:27:57 PM

The recent update changed currency exchange interface,
It automatically listed all my gems when go into gems->gold teb.
I want to go back to other tab but I accidentally hit the Trade button.
It consumes all my gems without confirmation.

Please help me .

CC Eva

ArenaNet Poster

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#3 - 2012/12/01 05:41:35 AM

Hello there, Alex.

You can try and contact Customer Support with a ticket and explain them this incidence although do not build your hopes up: it is quite unlikely that they will proceed to return those gems.