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Regional FlagCan't make a support ticketSource
Target Source
#1 -

Good evening,

I’ve tried making a support ticket from within game to report I did not receive an Ancient Karka chest email but everytime I try to log-in it says my log-in info is invalid or my account has been locked. As you can see, neither is true. What do I do?

ArenaNet Poster
Target Source
#3 -

Hello there.

Hopefully by now you have regained access, Pedra. Please, let us know if this is still not the case. Thanks!