Well , my friend was blocked 8 days ago , and has invited 1 ticket for support , still waiting for a ’’conclusive’’ answer.Here’s the ticket.Any more information you need i will talk with her to take.
I hope it can be solved.
Response Via Email (Erick) 11/29/2012 04:58 PM
Thank you for contacting NCsoft Account Support.
We are in the process of investigating this issue for you and you should receive an update as soon as we have more information to provide. We may need more time if you contacted us on a weekend or holiday, but someone will respond to this support ticket as soon as possible.
NCsoft Account Support