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Regional FlagUpgrading to the Digital Deluxe VersionSource
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Kevin Collins.2098
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#1 -

Forgive me if this has been asked before…

I’ve just seen the promotion that’s running until Jan 7th where when you buy Guild Wars you get the Digital Deluxe version upgrade for free.

If I wanted to upgrade my current version (Digital only) to the Deluxe version, how would I go about doing that and how much would that cost?

Thanks in advance,


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ArenaNet Poster
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#2 -

Please see the buy.guildwars2.com site. Be aware that the special upgrade promotion is offered only with the purchase of a new account.


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ArenaNet Poster
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#8 -

I understand that the promotion is for new accounts.

On the buy.guildwars.com website there doesn’t seem to be a method of upgrading an existing account to the more expensive version. I can only see where I could purchase a new (second) account.

Are account upgrades possible? I’d pay $20 to upgrade my current Digital to Digital Deluxe.

I’m so sorry, for some reason I believed that the item was available on the “buy” site. My error! As pointed out above, you can purchase the upgrade through the use of gems, acquired in the game or through a purchase in the Gem Store.

Thanks for the inquiry (and for your extra support of our game) !

Please see the buy.guildwars2.com site. Be aware that the special upgrade promotion is offered only with the purchase of a new account.

If I upgrade my account to Deluxe using the Gem Store will I receive ALL items included in the current promotion (this means the Wizzard’s Hat too!)?

Sorry, no.


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ArenaNet Poster
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#12 -

The problem is that the Digital Deluxe upgrade in the gem store costs $20 for players that bought the game at launch, while for new players it’s $0 (since it tends to come for free with the game now). Is there any change of that getting fixed to not penalize early adopters?

I got the upgrade via Gemstore. Just personal bad luck for me not to get the special promotion and personal good luck for the players who got the promotion.

Promotions will be always done at many shops (online and offline). Sometimes you ar lucky, somtimes you are not. No shop will refund money to a customer who bought outside of a promotion. Such is life!

Thank you for understanding, and for saying that so well.