I’m trying to buy gems in-game, and everything works right up to the point where I confirm the order. The confirm button is always grayed out, no matter what I do.
Here’s a suggestion that worked for another player:
What is happening is that the “next” button on the final screen does not get enabled after filling out their billing information. What seems to be happening is the form does not recognize that the customer has entered all the information into the form and in turn, they cannot complete their purchase. If the customer simply “tabs out” of that last field (for the card’s expiration date), they are able to click next and confirm the purchase on the following page.