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Regional FlagDo Forum Admins Answer PMs?Source
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Annie.5431
Target Source
#1 -

Just want a quick easy answer here please. Using my girlfriends account since I cannot log in to mine.

I pmd an admin, he was on and answering topics, but my PM was not answered.

Do Forum Admins answer PMs?

lol, thanks for your time and enjoy wintersday!


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ArenaNet Poster
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#6 -

Hello everyone.

Annie, the activity on the forums tends to get quite hectic and the PM circulation also follows this rule. Also, some people from the moderation team are here to ensure that the forums are kept friendly and respectful and may not have the particular answer you are searching for. Opening a ticket with Customer Support is always your best choice if you have problems with the game, in any case.

Hopefully your ticket gets resolved soon.
We proceed now to close the thread. Thanks for your understanding.