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Regional FlagAccount suspended.Source
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Kacper H.1643
Target Source
#1 -

Hello. I have some problems with my account.
I got message " Your Guild Wars 2 account has been suspended for an account issue" couple of days ago…
I wrote to support, they answered me: I am escalating your ticket to our Payment Review Team to research your issue. Someone will be in contact with you as soon as possible. It was 4 days ago…
In the meantime, i wrote to seller and he’s given me money back… I bought another copy of GW2, i registered it on my account…
Message is still the same…
0 contact with support….
Please, do something!


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ArenaNet Poster
Target Source
#3 -

Could you please post in the Tickets for Review – 3 days and older thread with your 12-digit ticket/incident number so we can look into this?

Thank you.