We have updated our Terms of Service and Privacy Policy.

Jump to content

Regional FlagUnable to loginSource
Target Source
#1 -

I have not attempted to play in awhile and as I download the client again, it says my account has been terminated for tampering with the game, this action is permanent. Am I going to be unable to play the game when the client finishes downloading cause I cannot login?

ArenaNet Poster
Target Source
#3 -

You definitely suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.