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Regional FlagMassive issues with email authentication.Source
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Eilianna.4921
Target Source
#1 -

I think this needs to be disabled for the time being. For the last hour and a half I have tried to log-in with the email thing and it constantly keeps being rejected/declined. No reason given just the “Failure” page pops up. Please allow us to turn this feature off until you are done testing it.


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ArenaNet Poster
Target Source
#2 -

Hello there Eilianna.

Have you already sent a ticket to Customer Support informing of this particular incidence? If not, we encourage you to do so. We will forward this to the team today, in any case.

Thanks!