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Regional FlagFree upgrade? But...Source
Target Source
#1 -

I purchased the digital download at gamestop today.
Will I be able to receive the free upgrade?

ArenaNet Poster
Target Source
#4 -

what free upgrade? I don’t know one.
There was a promotion for buying at Anets website. This one was the place to do the shopping. You won’t get it from other places, if they didn’t offer the same.

This is correct. The upgrade is part of a direct purchase through our site; we do not offer a free upgrade for retail purchases.