We’re aware that the buy.guildwars2.com website is currently broken, and will not allow someone to make a purchase. Believe me, we want you all to be able to make purchases!
We’ll get the site fixed as soon as possible. I just wanted to post that we are aware of the issue.
Still broken, but slightly different from 5 hours ago when I first tried.
At least put up notification on the page that we need not bother trying.
Guess my kid gets coal for Xmas this year.
Hey, don’t you dare start shopping the Coal Aisle at your local store!
This was fixed before 7:00 PM Pacific time last night. Can you tell me if you’re ok now? Thanks!
The site was back up within the hour, and I’m sorry that some of you are still having difficulties. Please do submit a ticket and then post your 12-digit number in your post in this thread. I’ve asked one of the good folks on our Payment Team to take a look, and I’m sure they will help you as soon as possible.