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Regional FlagPurchased Krytan Skin, disappeared.Source
Target Source
#1 -

Around 11:10 PM, 12/23/2012, I purchased a Krytan Skin with gems. Immediately disappeared.

I would like a full refund of the gems, thank you.

ArenaNet Poster
Target Source
#4 -

Hello everyone.

Ashriels, please proceed to try what both players are suggesting as they are sometimes certainly at the core of the problem you just mentioned. If this is not the case after a while, please, proceed to contact Customer Support.