This morning during WvW playing with my brother suddenly his account was disconnected, and during the login attempt the message says that ‘The account has been terminated due to botting, extended unattended play, using macros, or similar behavior.’ and below it states that the account closure is permanent. We both confused and frustrated why did it happen while he did not use any macros or even botting. We played normally everyday with a long extended hours of game play since it is in the holiday season. We do not understand why A-Net ban him for what he did not do. We both believe it is a mistake as much as he is the victim in this case, and he asked me to post this matter in forum since he unable to log in into the forum as well. It would be very very much appreciated if this case is solved in a quick manner if possible.
This is my brother’s info on his banned ID:
Your response and assistance in this matter is greatly appreciated and we hope to hear the news from you guys soon, and thank you very very much in advance.