on Christmas day this is a giant bummer. i know it is not my mistake for typing in the wrong password/account name cause i can login in here. just can’t play game. has this happened to anybody else?
ArenaNet Poster
We are not experiencing server overloads. Yours are individual issues and I’m sorry that they are keeping you out of the game. 90% of the time we find that the person is using the wrong credentials or typo-ing the name or password. If you are certain that is not you, but all means contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.
