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Regional FlagNeed help reclaiming story rewardSource
Target Source
#1 -

I finished the story mission “Unholy Grounds” and as a reward I could pick either a powerful longbow, shortbow, or greatsword. I clicked the shortbow and I accidentally clicked on the “leave instance” button thinking it was the accept button for some reason.

As soon as I left the instance, I heard the “mission complete” jingle, but the rewards didn’t come back up. I went into a new map, and tried to log out and log back in, but the screen still did not come back up.

I was hoping if there was any way to reclaim my reward. Thanks in advance.

ArenaNet Poster
Target Source
#3 -

Hello Katasketti.

As GummiBear correctly states, you can send a ticket to Customer Support, click here; however, do not build your hopes up though as this mistake, although unfortunate, was accidental and nothing related to a bug or internal error.