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Regional FlagPurchased but can't find item(s)Source
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Marikus.1875
Target Source
#1 -

Hello,

I recently purchased the digital deluxe edition few days ago. I made a character and didn’t really like it but I had received most of the digital deluxe items except the wizard hat and the wolves. But I made a new character which I really like on the same server but have no clue how to transfer the items to that character.

Any help on this would be appreciated!


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ArenaNet Poster
Target Source
#2 -

Some items are given once per account and come to you in your in-game mail. If you delete a character and the items are in the possession of that character, you may lose them. This is indicated in the game interface. Please review the Knowledge base article here: https://en.support.guildwars2.com/app/answers/detail/a_id/9055/.

The Dire Wolf is a skill, not an item. Please see the article for details.