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Regional FlagSuspended account issue. action permanentSource
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Josh L.6073
Target Source
#1 -

I am posting this because my primary Guild Wars 2 account has been suspended\Permanent. Liquidmetal.6825. Now this was total BS I have purchased 4 copies of this game for for my friends who are less fortunate than I am and I also purchased over 500 dollars worth of gems. Now I took those gems and turned them to gold and gave them (My Friends) each money and I also bought items from AH and sent that to them as well. Now I have been happily playing till the Halloween event then took a break. I come back in yesterday and I decided I wanted to switch servers to join a group of people in their guild and no issues and then go to start playing in a dungeon and bam I get disconnected, with the above message. Your Guild Wars 2 Account has Been Suspended for an account issue. This action is permanent. (1 am I suspended and when do i get access back or since this is permanent does that mean I will never get access again? Nothing is clear with them…. Either way I didn’t do anything wrong………..)

I am sitting back in my chair and asking myself what the heck just happened. I didn’t do a dang thing wrong but be nice to my friends and give them gifts and help them out. Now with the gems I feel as though I should be allowed to do with them as I see fit. If I want to buy GW2 items fine if I want to switch it over to all play money I should be able to and furthermore if i see fit to give my money away to anyone in the game I should not be banned for it. I am wealthy enough in real life that I can do these things for others.

I have created a ticket on this already 130103-002926 and I would have posted here but I couldn’t because they banned my account. Now the measures I am willing to take are very far because this was wrongfully done to me and I am sure others. I hope this message gets to the right people and they see how wrong they really are treating some honest players. I will even go as far as posting the purchases I have made with this company to prove I have been an honest player and dedicated fan and this is how they repay me. I want my account restored and I want an apology from them.

Nov 12, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 85030233X05399548 -$50.00 USD
Select record 4 Nov 12, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 1VM46214L57887528 -$50.00 USD
Select record 7 Nov 12, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 31A36687UM0705802 -$50.00 USD
Select record 10 Nov 11, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 07E32324KM515362Y -$50.00 USD
Select record 13 Nov 11, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 8AM38823GM593262R -$50.00 USD

Aug 25, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 44019391DH9425800 -$50.00 USD
Select record 27 Aug 25, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 4P846312VU087783M -$50.00 USD
Select record 30 Aug 25, 2012 Payment To
NC Interactive, Inc.

Completed
Details Payment To NC Interactive, Inc. 0WG215931N046552W -$50.00 USD

866-367-9516 CHARGE.NCSOFT.COM TXUSIN6600 09/10/12%% Card 15 #48074 $-59.99


avatar
ArenaNet Poster
Target Source
#6 -

I am sorry for this inconvenience and we do want to get you back in the game. The proper way to get help, though, isn’t through a forum post but is to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.