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Regional FlagNo e-mail after purchase!Source
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RhaviMarques.4165
Target Source
#1 -

on the 22nd i tried to buy a copy of gw2, the site did say “thanks for buying” but i got no e-mail, i assumed i had reached my limit (college credit, yay) so i waited till next month, bought it yesterday, but now the credit card bill came, and it is saying i bought the game on the 22nd of december, 2012, what do i do to recieve the serial code i paid for?


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ArenaNet Poster
Target Source
#2 -

Have you checked your junk mail? Your delete mails? We find that sometimes the emailed code is never seen by the player due to email filters.

To get you the best answer, I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.