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Regional FlagWhat gives? [ 130107-002285 ]Source
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ham.3614
Target Source
#1 -

As per conversation at http://www.reddit.com/r/Guildwars2/comments/1695oe/erroneous_bannings_over_rmt_detection_and/ and arenanet’s support team, I’ve regained access to my account.

Standing in Lion’s arch chatting with guildmates and doing ABSOLUTELY nothing else, your system blocked my account in less than 10mins again.

Someone please act on this, or do I have to post this under the Bug forum?


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ArenaNet Poster
Target Source
#2 -

We’re looking into this.


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ArenaNet Poster
Target Source
#4 -

We are looking into this quite intensely. It may have been simple human error — which is especially regrettable after your previous block! — or perhaps there is more information that the agent can share tomorrow. I am sorry for the inconvenience and we’ll get to the bottom of this (and possibly exclude that agent from the weekly Milk and Cookie Party. )


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ArenaNet Poster
Target Source
#7 -

No worries, Ham. I’ll let Lance know!