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Regional FlagLog in problemSource
Target Source
#1 -

Hi, i just made a new account, currently i’m updating the game (first update) and when i tried to log in with my username it wouldn’t work telling me my username/password is invalid. Same thing happened when i tried to log in on here. Then i tried logging in with my e-mail address and it worked fine. Is something wrong with my username or am i supposed to log with mail only?

ArenaNet Poster
Target Source
#2 -

Hello Soulmyr,

well, if you tried logging in with your e-mail address and it worked… is because you need to log in always with your e-mail address associated to your account and there is nothing wrong with your account name.