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Regional FlagLog in issueSource
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Erlis.6428
Target Source
#1 -

Hey,

First time i installed this game and security seems to be overstated a little bit.. cant log in, i get error which says that it might be caused by router, firewall and so on.. i bet u know this
Tried to look here, but couldn’t find anything explained specifically about this issue and registered for Battle.net to get that authentication code and so on, linked my acc for security and still getting error. It is so frustrating… i am using win 7 64 bit if it makes any difference.

Thanks for help in advance


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ArenaNet Poster
Target Source
#4 -

I suggest that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

These are usually handled quite quickly, and I’m sorry that you’ve been unable to play and hope you’ll soon be in the game!