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Regional Flaglogin issue error code:11:1001:2:1298Source
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drkponce.6215
Target Source
#1 -

i just bought this game last night made my account tried to login didnt let me said username/password worng so i reset the password three times even tryed to recover the account wouldnt let me i can log into the website but not the game
error code:11:1001:2:1298
i have read that reinstalling it wont help at all soo i guess i just have to sit back and wait till my ticket gets answered


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ArenaNet Poster
Target Source
#11 -

Error Code 11 is related to using the wrong credentials. If you continue to have difficulty, please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.