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Regional FlagRipped Off - Unidentified DyeSource
Azzrael Deathbane.4965
Target Source
#1 -

today i bought 21 Unidentified Dyes for 3 gold, however, i only received 9. Not a happy customer.

Anet I WANT MY MONEY BACK or the remaining 12 dyes.

ArenaNet Poster
Target Source
#19 -

Plenty of decent suggestions of things to check out above.

If you have exhausted all of them and still haven’t received either the items or partial sale money back, please create a support ticket detailing as much as you can.

While sometimes we can deal with individual cases via the forums, for the most part (especially with things like this) it is not something we can just fix by looking at the forum post.

I hopefully you get this sorted