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Regional Flag"forgot password" feature unavliable?Source
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RainbowVomit.2509
Target Source
#1 -

Why can’t I change my password via the launchers “Forgot password” link, etc?


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ArenaNet Poster
Target Source
#4 -

Hi. Can you tell us a bit more? For instance, how exactly is the forgot password feature not working? What was your experience? Did you get an error code or error message? If so, what did it say? Did the link not work? Did it simply not successfully reset the password after it appeared it had been done?

If you can walk us through this situation, we’ll try to duplicate it in-house and make whatever improvements we can to help players.

Thank you.