Can't buy Gems.. - ArenaNet Tracker

Metaphysicist.9427

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#1 - 2013/01/16 08:44:10 AM

Support,

I have put in a ticket and have yet to hear anything on purchasing Gems. I have purchased a large amount recently but would like to continue doing so (I love supporting the game and getting my character in tip-top shape).

Please respond as soon as possible..

Gaile Gray

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#4 - 2013/01/16 10:33:08 AM

Meta — please understand you’ve asked for help three times in a single hour, and we do want to help you! However, you haven’t given us any information that allows us to assist. What is your ticket number?

Gaile Gray

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#5 - 2013/01/16 10:34:24 AM

Ah I got the ticket number. But just as a general note, those posting in this forum should always include their 12-digit Support Incident/Ticket number. Thanks!

Gaile Gray

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#6 - 2013/01/16 10:35:04 AM

And I also see that you got a response from an agent. I’ll close this thread, since you’ve been helped.