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Regional FlagCan't buy Gems..Source
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Metaphysicist.9427
Target Source
#1 -

Support,

I have put in a ticket and have yet to hear anything on purchasing Gems. I have purchased a large amount recently but would like to continue doing so (I love supporting the game and getting my character in tip-top shape).

Please respond as soon as possible..


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ArenaNet Poster
Target Source
#4 -

Meta — please understand you’ve asked for help three times in a single hour, and we do want to help you! However, you haven’t given us any information that allows us to assist. What is your ticket number?


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ArenaNet Poster
Target Source
#5 -

Ah I got the ticket number. But just as a general note, those posting in this forum should always include their 12-digit Support Incident/Ticket number. Thanks!


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ArenaNet Poster
Target Source
#6 -

And I also see that you got a response from an agent. I’ll close this thread, since you’ve been helped.