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Regional FlagUnsolved: Black Screen Issue (AMD/ATI)Source
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#1 -


I have had Guild Wars 2 since it came out, and no problems.
Not played for a week and now when I play, I get Black Screen at random times.
I have not changed any Hardware on my PC or Drivers.
It only Started happening two nights ago.
I have already tried the solution posted on : https://forum-en.guildwars2.com/forum/support/tech/Black-Screen-Issue-AMD-ATI/first#post38195

This has not solved my problem.

My System Specs are the following
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~3.0GHz
Memory: 4096MB RAM
DirectX Version: DirectX 11
Card name: AMD Radeon HD 6850
Display Memory: 2804 MB
Driver Version:

I have attached my DxDiag.txt to this post.


ArenaNet Poster
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#9 -

Hi xiao – While not the most ideal solution, if you’re connected through a router, I would recommend either disabling your SPI Firewall or removing it completely to see if it resolves the issue for you.