hi back on the 28th of december i sent an email to anet about an action i felt was in poor taste. at the end of it it has the blah blah blah please send an e-mail to email@example.com, i was wondering how long i should i be waiting for a reply
First, this isn’t an account issue, but in order to help you I’ll suggest this:
If you don’t have a ticket number, then I am concerned that the team didn’t receive your concern. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Choose whatever option allows you to comment on Forums when submitting the ticket.