emailing A-Net - ArenaNet Tracker

Uberlicious.3956

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#1 - 2013/01/17 02:10:03 PM

hi back on the 28th of december i sent an email to anet about an action i felt was in poor taste. at the end of it it has the blah blah blah please send an e-mail to forums@arena.net, i was wondering how long i should i be waiting for a reply

Gaile Gray

ArenaNet Poster

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#2 - 2013/01/17 02:14:03 PM

What is the ticket number?

Gaile Gray

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#5 - 2013/01/17 02:35:17 PM

First, this isn’t an account issue, but in order to help you I’ll suggest this:

If you don’t have a ticket number, then I am concerned that the team didn’t receive your concern. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Choose whatever option allows you to comment on Forums when submitting the ticket.