Earlier today before WvW reset (I’m 99% a WvW player), to my horror my account had been terminated due to assisting/engaging with gold for real money etc.etc.
I submitted a ticket asap, but after trawling through the threads here and on reddit, I was mentally prepared to wait at least 3 days, and then at least a week or two before things would be sorted out.
However my account was just restored, so roughly 7 hours after I tried to log in and couldn’t (don’t know when I was banned but I was online about 6 hours before that fine).
So this post is a big thank you to the support team behind the scenes, and Gaile (I’ve read nearly all your posts now, and truly appreciate the patient tone and sincerity you bring to people’s issues). My faith in ANET is restored.
Thank you once again, I truly appreciate the swift action.