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Regional FlagBought Quaggon backpack but it disappeared?Source
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Khadra.2671
Target Source
#1 -

I bought the quaggon backpack from the gem store using my gold. Everything went fine, got the backpack, used it on my back equip. I was even able to take a picture. A few mins later, I was disconnected. I logged back in, and my back equip changed back to normal, so my quaggon disappeared, and my gold I used to pay for it is still gone. I’m not entirely sure what to do, I sent an ingame report about it already, but I’m hoping somebody on the forums might know how to fix this or something?


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ArenaNet Poster
Target Source
#2 -

Sorry you’re having the issue. Actually, the in-game report system won’t work for this. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.