I bought the quaggon backpack from the gem store using my gold. Everything went fine, got the backpack, used it on my back equip. I was even able to take a picture. A few mins later, I was disconnected. I logged back in, and my back equip changed back to normal, so my quaggon disappeared, and my gold I used to pay for it is still gone. I’m not entirely sure what to do, I sent an ingame report about it already, but I’m hoping somebody on the forums might know how to fix this or something?
Bought Quaggon backpack but it disappeared?Source
Sorry you’re having the issue. Actually, the in-game report system won’t work for this. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.
