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Regional FlagCan't open H tab after patch update ....Source
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MLNeko.4731
Target Source
#1 -

After update new patch, I try to check my daily quest but i can’t open it cuz game crash …… idk what happen ……


—> Crash <—
Exception: c0000005
Memory at address 000e1800 could not be written
App: Gw2.exe
Pid: 16004
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16565
Module: igdumd32.dll
When: 2013-01-29T13:20:08Z 2013-01-29T20:20:08+07:00
Uptime: 0 days 0:00:43
Flags: 0

—> System <—
Name: HP
IpAddr: 192.168.1.2
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 5181MB/ 8073MB 64%
Paged: 5609MB/ 9289MB 60%
Virtual: 2584MB/ 4095MB 63%
Load: 35%
CommitTotal: 3680MB
CommitLimit: 9289MB
CommitPeak: 4471MB
SystemCache: 4464MB
HandleCount: 31944
ProcessCount: 82
ThreadCount: 1049

—> Process Memory <—
Private: 1188MB
WorkingSet: 814MB
PeakWorkingSet: 814MB
PageFaults: 421536

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.9200.16384 (64/32-bit compatible)]

—> Thread 0×47b4 <—

—> Trace <—
Pc:622c7b57 Fr:3b97fbcc Rt:622ca710 Arg:000e1800 00000800 581d4000 00000800
Pc:622ca710 Fr:3b97fce8 Rt:622c8801 Arg:38b70840 38b79b80 00000000 3b97ff00
Pc:622c8801 Fr:3b97fd94 Rt:622c8044 Arg:38b70840 3b97fee0 3b97ff18 3b86906c
Pc:622c8044 Fr:3b97fec0 Rt:6bee47c7 Arg:38b70840 3b97fee0 37081cc0 37081bc0
Pc:6bee47c7 Fr:3b97ff1c Rt:69dcd5cb Arg:002ebc50 3b869034 69dcde26 00000000
Pc:69dcd5cb Fr:3b97ff40 Rt:69df2b80 Arg:37081bc0 b1eac075 00000000 00000000
Pc:69df2b80 Fr:3b97ff78 Rt:69df2b64 Arg:00000000 3b97ff90 751f8543 3ae5b8b0
Pc:69df2b64 Fr:3b97ff84 Rt:751f8543 Arg:3ae5b8b0 3b97ffd4 772fac69 3ae5b8b0
Pc:751f8543 Fr:3b97ff90 Rt:772fac69 Arg:3ae5b8b0 a76b703f 00000000 00000000
Pc:772fac69 Fr:3b97ffd4 Rt:772fac3c Arg:69df2b03 3ae5b8b0 ffffffff 77371d86
Pc:772fac3c Fr:3b97ffec Rt:00000000 Arg:69df2b03 3ae5b8b0 00000000 18fa01be

—> Thread registers <—
eax=581d4000 ebx=3b97fee0 ecx=00000010 edx=000e1800 esi=00000800 edi=00000800
eip=622c7b57 esp=3b97fbc0 ebp=3b97fbcc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

eax-32 581D3FE0 00000000 00000000 00000000 00000000
eax-16 581D3FF0 00000000 00000000 00000000 581d3020
eax 0 581D4000 80040403 80040503 91030403 80020301
eax
16 581D4010 80020302 89020302 80040503 97040503
eax+32 581D4020 b2080804 80090904 800a0b05 80090905
eax+48 581D4030 80090905 94070804 80090905 a6060604
ebx-32 3B97FEC0 3b97ff1c 6bee47c7 38b70840 3b97fee0
ebx-16 3B97FED0 37081cc0 37081bc0 772ef580 002ebc50
ebx 0 3B97FEE0 38b793a0 00000000 00000000 00000000
ebx
16 3B97FEF0 00000200 00000200 38b79b80 00000000
ebx+32 3B97FF00 00000200 00000000 00000400 00000200
ebx+48 3B97FF10 00000000 00000000 b88fe925 3b97ff40

—> Code <—
622C7B37 7010660f 6f682066 0f6f6030 660f6f58 p.f.oh f.o`0f.oX
622C7B47 40660f6f 5050660f 6f486066 0f6f4070 f.oPPf.oH`f.op
622C7B57 660f7f3a 660f7f72 10660f7f 6a20660f f..:f..r.f..j f.
622C7B67 7f623066 0f7f5a40 660f7f52 50660f7f .b0f..Z@f..RPf..
622C7B77 4a60660f 7f427083 e88083ea 804975a9 J`f..Bp……Iu.
622C7B87 83e77f74 1a8bcfc1 e90485c9 7411660f …t……..t.f.

—> Stack <—
3B97FBC0 0000003b 581d4000 38b793a0 3b97fce8 ;…..X...8...; 3B97FBD0 622ca710 000e1800 00000800 581d4000 ..,b..........X
3B97FBE0 00000800 00000800 0000003b 38b70840 ……..;…..8 3B97FBF0 38b793a0 00000000 00000001 00000000 ...8............ 3B97FC00 00000000 00000002 00008000 00000200 ................ 3B97FC10 38b0c7b0 00000200 00000000 00000400 ...8............ 3B97FC20 00000200 00000800 00000000 581d4000 ..............X
3B97FC30 000001fe 00000000 00000000 00000200 …………….
3B97FC40 00000200 00000200 00000000 00000400 …………….
3B97FC50 00000200 00000800 00000200 00000200 …………….
3B97FC60 00000000 00000000 00000000 0000003b …………;…
3B97FC70 00000400 00000000 00000004 38b0b940 …………..8 3B97FC80 000e1800 00000000 00000058 00000000 ........X....... 3B97FC90 38b793a0 3abafbd8 000001fe 00000000 ...8...:........ 3B97FCA0 00000000 38b79b80 000001c3 00000800 .......8........ 3B97FCB0 390cc838 38b70840 00000000 0000003b 8..9..8….;…
3B97FCC0 00000200 00000000 00000000 00000200 …………….

it too much text …… more comment#2

how to fix it ? or wait new patch update ._. …….
sry for bad english skill


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ArenaNet Poster
Target Source
#6 -

Hi MLNeko

If you look next to where it says “Module” in the crash report, you’ll see “igdumd32.dll” which indicates an Intel driver issue.

So, to start I’d reinstall your Intel card drivers and see if this resolves the issue for you.